One person, start to finish

Most people I speak to have had a bad run with a web agency. Not usually a catastrophic one — just the ordinary kind. A price that only appeared after a discovery call. A domain registered in someone else's name. A maintenance bill that kept climbing for work nobody could quite point to.

One of my clients came to me after exactly that. Their site had been compromised, getting the domain back cost a small fortune, and the maintenance quoted afterwards was steep enough that they gave up on having a website at all. A working business decided it was easier to have no web presence than to deal with the industry again.

That's most of the reason my prices, my terms and my ownership policy are on this site rather than sent as a PDF once you've already said yes. You can read all of it before you email me, and none of it changes depending on what you look like you can afford.

You deal with me. I do the design, the build and the automation — there's no account manager in between and nothing gets handed to a junior once the contract is signed. That's the upside of being one person.

The trade-off is that I take on a limited number of projects at a time. If the timing doesn't work I'll say so straight away rather than stringing it out, and if what you need isn't something I'm the right person for, I'll tell you that too.

I build the site and the automation together rather than treating them as separate jobs. A site that looks sharp but leaves enquiries sitting unanswered for three days isn't finished — it's just decorated.

Send me an email. Tell me what the business does and what isn't working at the moment. I'll come back within one to two business days with either a written quote or a free, no-obligation look at whatever you've got now.

There's no phone number and no booking link on this site on purpose. Everything runs over email so there's a written record of what was agreed — which protects you at least as much as it protects me.